Frequently Asked Questions

At this time, Haven at Charlotte does not offer furnished apartments. All residences are leased unfurnished.

No, Haven at Charlotte is not a smoke-friendly community.

Yes. Parking is available for residents at Haven at Charlotte.

Yes, resident parking is free. 

Yes! Haven at Charlotte is a pet-friendly apartment community that welcomes both dogs and cats. Residents may have up to two pets per home. Contact our leasing office for full details and any additional questions about the pet policy.

Haven at Charlotte stands out among apartments in Nashville, TN, due to its combination of rooftop social spaces, modern interior finishes, convenient access to dining and entertainment, and a highly walkable Midtown/OneC1ty location. The community is designed for residents who want both convenience and an elevated urban lifestyle without sacrificing comfort or design quality.

Haven at Charlotte offers a variety of amenities designed for comfort, convenience, and connection, including:

• Resort-style swimming pool with tanning deck
• State-of-the-art fitness center
• Dedicated cardio room
• Luxury rooftop lounge with city views
• Skyview Clubroom
• Outdoor kitchen with grilling station and TV
• Controlled-access community
• Property-wide high-speed Wi-Fi
• Amazon package lockers
• Resident social spaces

Each rental unit includes modern finishes and interior details such as:

• Contemporary kitchens with upscale finishes
• Stainless steel appliances
• Spacious floor plans
• Designer cabinetry
• Modern fixtures and lighting
• Large windows for natural light
• In-home washer and dryer

Living near OneC1ty offers immediate access to dining, fitness, coworking spaces, and entertainment options. This makes it especially attractive for residents seeking midtown apartments that support both professional and social lifestyles within walking distance.

No, utilities are not included in the rent. Residents are responsible for setting up and paying their own utilities.

Yes, residents are required to maintain renters’ insurance throughout their lease term. 

Rent payments are made securely online through the resident portal. 

Most applications are processed within 2–3 business days. 

Rent at Haven at Charlotte covers access to the community’s full suite of amenities and shared spaces, including rooftop areas and fitness-focused environments. Individual apartments for rent include modern interior finishes, with select utilities and services varying by lease agreement.

Yes. On-site maintenance is available to help keep your apartment in top condition.

Residents can submit maintenance requests through the online resident portal. 

For maintenance emergencies, contact the appropriate emergency maintenance number provided by the community for prompt assistance. The community offers 24/7 maintenance support.

Residents are responsible for routine household upkeep inside their apartment. This may include tasks like changing air filters.